Effective Date: November 16, 2024
At Flicker Bloom, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit flickerbloom.com or purchase from our store. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide and improve our services, process your orders, and communicate effectively with you. The types of information we collect include:
a. Personal Information
When you place an order or create an account, we may collect:
- Your name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (e.g., credit card details)
b. Non-Personal Information
We also collect non-personal data to enhance your experience, including:
- IP address
- Browser type and version
- Device information
- Website usage statistics (e.g., pages visited, time spent)
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill orders, including shipping and customer service.
- To send order confirmations, updates, and marketing emails (if you opt in).
- To personalize your shopping experience.
- To improve our website’s functionality and performance.
- To detect and prevent fraudulent transactions or unauthorized activities.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These tools help us:
- Remember your preferences and login details.
- Analyze site traffic and usage patterns.
- Deliver targeted advertisements based on your interests.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
4. Sharing Your Information
We respect your privacy and only share your information with trusted third parties when necessary. This includes:
- Service Providers: Payment processors, shipping carriers, and other vendors who assist in fulfilling your orders.
- Legal Obligations: When required by law or to protect our rights and interests.
- Marketing Partners: If you have consented to receive targeted ads or promotional offers.
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:
- Secure Socket Layer (SSL) encryption for online transactions.
- Regular security audits and monitoring.
- Limited access to personal data for authorized personnel only.
While we strive to secure your data, no online platform is 100% secure. Please take precautions, such as safeguarding your account login credentials.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request details about the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing emails by clicking the “Unsubscribe” link in the email or contacting us directly.
To exercise your rights, please email us at contact@flickerbloom.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing any personal information.
8. Children’s Privacy
Flicker Bloom does not knowingly collect or store information from individuals under the age of 13. If we discover that a child’s data has been provided without parental consent, we will promptly delete it.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
contact@flickerbloom.com
Thank you for trusting Flicker Bloom with your personal information. We are committed to ensuring your privacy and security.